Shipping policies

At Giggle Gleam, we want you to love your new brushing routine almost as much as your kids love finding reasons to stay up past their bedtime.

If something’s not right, we’ll fix it. No need to negotiate with us like you’re trying to get a toddler to eat broccoli.

Shipping Info

We know you're eager to end the toothbrushing wars. We get your order moving as fast as possible so you can start smiling sooner.

• Delivery Time: You can expect your gear to arrive at your door within 5–10 business days.

We Offer Refunds For:

• Items we sent incorrectly: (Our "dental slip-up")

• Damaged or defective products: (We don't ship gear that looks like it lost a fight with a lawnmower)

The Rules:

• Refund requests must be made within 30 days of purchase.

• Contact us through our store's contact form with your order number and a quick note about what went wrong.

• We’ll handle it faster than a kid running toward an ice cream truck.

The Fine Print:

This policy may be updated at any time—sort of like how a kid's "favorite food" changes every three days. For the latest version, check back here or message us through the site.

Pro Tip: Your U-brush will last longer than your child’s interest in a cardboard box if you follow the care and charging instructions that came with your order.